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You can chat with customer support at *{{shop_name}}* wa.me\/{{merchant_number}}","order_refunded":"Hi *{{customer_name}}*, the refund against your order *{{order_ID}}* from *{{shop_name}}* has been initiated. It should reflect in your statement within 1-7 working days. You can chat with customer support at *{{shop_name}}* wa.me\/{{merchant_number}}","cod_order_confirmation":"Hi *{{customer_name}}*, thank you for placing an order of *{{order_value}}* from *{{shop_name}}*. Since you paid using *{{Offline_paymethod_name}}* option, we need confirmation from you before we process your order and ship it. Click on this link to confirm your order  \ud83d\udc49  *{{cod_confirmation_page_url}}*. Your order will be auto cancelled if not confirmed within 24 hours of receipt of this message \u2013 Chat with customer support at *{{shop_name}}* wa.me\/{{merchant_number}}","opt_in":"Hi *{{customer_name}}*, you have successfully opted in to receive order notifications and important updates on *{{customer_mobile}}* from *{{shop_name}}*.  To opt-out, message *unsubscribe* \u2013 Chat with customer support at *{{shop_name}}* wa.me\/{{merchant_number}}","opt_out":"Hi *{{customer_name}}*, you have successfully opted out to receive order notifications and important updates on *{{customer_mobile}}* from *{{shop_name}}*.  To opt-in, message *subscribe* \u2013 Chat with customer support at *{{shop_name}}* wa.me\/{{merchant_number}}","created_at":"2020-09-19 00:00:00","updated_at":"2020-09-19 00:00:00"},"agents":[],"is_chat_button_working":"on"}